Online Business Manager or Operations Manager

For businesses that need someone to truly own the day-to-day operation.

Your company does not necessarily need executive leadership.

It does need somebody besides the founder remembering every deadline, checking every project, coordinating every person, and noticing when a process quietly stops working.

That is where an experienced OBM or Operations Manager comes in.

What they may own

• Project and workflow management

• Team coordination and accountability

• Systems and process improvement

• Documentation

• Client-delivery operations

• Internal operating rhythms

• Day-to-day follow-through

You may need this role if...

Projects move when you push them.

The team is good, but you are still the person connecting everything.

You have delegated plenty of tasks and somehow retained almost all of the responsibility.

Typical engagement: 30–80 hours per month, with month-to-month, six-month, or annual options. From $3,600.00.

Chief of Staff

For founders and leadership teams with plenty of priorities and not quite enough connective tissue.

A Chief of Staff works across the business rather than living neatly inside one department.

They connect leadership decisions to execution, move cross-functional priorities forward, improve follow-through, and make sure the important thing everyone agreed to in Tuesday’s meeting still exists by Friday.

What they may own

• Strategic projects

• Leadership-team priorities

• Executive follow-through

• Cross-functional coordination

• Meeting and decision rhythms

• Internal communication

• Turning founder vision into actual plans with owners and dates

You may need this role if...

Leadership has good ideas.

The company has capable people.

And important priorities still keep ending up in the strange no-man’s-land between “we decided” and “someone did it.”

Typical engagement: 30–120 hours per month, with month-to-month, six-month, or annual options. From $5,250.00.

Fractional COO

For companies that need real operational leadership at the table — just not necessarily 40 hours of it every week.

A fractional COO works on the operating system of the company itself.

Structure. Accountability. Capacity. Leadership rhythms. Cross-functional execution. The big operational decisions that determine whether growth makes the company stronger or simply more complicated.

Fractional does not mean junior.

It means the amount of executive leadership matches the amount of executive work that actually exists.

A surprisingly sensible concept.

What they may own

• Operational strategy

• Organizational and role design

• Leadership accountability

• Company-wide operating rhythms

• Capacity and resource planning

• Cross-functional execution

• Translating company strategy into an operating plan

You may need this role if...

The operational questions are no longer about individual projects.

They are about how the company is structured, how leadership works together, where accountability sits, what needs to change next, and who is responsible for making all of that happen.

Typical engagement: Three-month initial engagement, followed by a six- or twelve-month retainer. From $4,625.00.

Fractional CFO

For companies that need someone senior enough to do more with the numbers than tell you what already happened.

Bookkeeping tells you where the money went.

A CFO helps leadership decide what to do next.

Fractional CFOs bring senior financial judgment to companies that need stronger forecasting, cash strategy, planning, reporting, and decision support without building a full-time finance executive role.

What they may own

• Financial forecasting and planning

• Cash-flow strategy

• Budget development

• Leadership and board reporting

• Scenario planning

• Financial systems and controls

• Investor, lender, and growth-related financial decisions

You may need this role if...

The numbers are getting more complicated.

The decisions attached to them are getting more expensive.

And “I think we can afford it?” has started carrying more weight than anyone is comfortable with.

Typical engagement: Three-month initial engagement, followed by a six- or twelve-month retainer. From $4,625.00.

For a limited number of focused engagements, Elowen works with clients on short-term operational projects.

These may include:

• Operational audits

• Organizational-design reviews

• Role and responsibility clarification

• 90-day operating plans

• Systems and workflow assessments

• Leadership-meeting and accountability structures

These engagements are designed for companies that need clarity or a practical plan before deciding whether to bring in ongoing fractional support. From $3,500.00.